Kampala · Malaba · Mombasa · Dar es Salaam Track a shipment +256 393 003 072 operations@janstayfreight.com
Janstay Freight Uganda Ltd
Container vessel at berth
Established 2024 · Kampala, Uganda

We carry your trust across East Africa.

Professional customs clearing and freight forwarding — sea, air, road and rail. From the gateway ports of Mombasa and Dar es Salaam to your door, we control the movement of your cargo and keep you informed every step of the way.

Request a quote Explore our services
24/7
Dedicated expert support
4
Modes · sea, air, road, rail
2
Gateway ports · Mombasa & Dar
6
Inland markets served
Member of
JCTRANS WCA FREIGHTNET EACFFPC FEAFFA FUCAF
Track a shipment

Where is my cargo right now?

Enter your bill of lading, airway bill or entry number and our operations desk will reply with the current status and next milestone.

    Who we are

    Serving you with unparalleled efficiency.

    Janstay Freight Uganda Limited is a Ugandan-based freight forwarding and logistics company offering customs clearance, sea and air freight, import and export services, cargo consolidation, warehousing, door-to-door delivery, project cargo handling and transit services. Our commitment to quality, integrity and customer satisfaction is evident in every aspect of our operation.

    Our mission

    To build impactful partnerships and become the regional voice in the global supply chain network.

    Our vision

    To be the most reliable logistics and freight forwarding company in Africa.

    Janstay Freight offices
    Head office — Plot 15, Robert Mugabe Road, Mbuya, Kampala
    What we do

    One partner, every mode.

    Air, sea, road and rail — integrated into a single multimodal solution with one point of contact from booking to final delivery.

    Sea Cargo
    Ocean

    Sea Cargo

    FCL, LCL and consolidation with major shipping lines and independent forwarders — flexible, secure and competitive ocean freight, integrated into a multimodal solution.

    Get an ocean rate
    Air Cargo
    Airside

    Air Cargo

    Long-standing relationships with major airlines let us manage shipments on scheduled flights and chartered planes, with multiple service and transit-time options.

    Get an air rate
    Road & Rail Freight
    Inland

    Road & Rail Freight

    A road and rail network across East Africa and beyond, with the right equipment and capacity for containerised, refrigerated, break bulk and out-of-gauge loads.

    See our coverage
    Customs Clearance
    Compliance

    Customs Clearance

    Full clearance, duty and tax calculation, customs bonds, bonded transit movements, aggregated declarations and regulatory reporting.

    What we clear
    Warehousing & Distribution
    Storage

    Warehousing & Distribution

    Yard and warehouse management, site selection, FMCG distribution, last-mile delivery, and return management and reverse logistics programmes.

    Storage options
    Project Cargo
    Specialised

    Project Cargo

    Break bulk, heavy lift, out of gauge and Ro-Ro units for construction, defence, oil and gas, energy, mining and heavy machinery projects.

    Project capability
    Full capability list
    Customs Clearance Full Container Loads (FCL) Less than Container Loads (LCL) Full Consolidation Services Temperature Controlled Cargo Break-Bulk Cargo Project Cargo Out of Gauge Cargo Heavy Lift Cargo Roll on Roll off Cargo Air Freight Air/Sea Combined Services All INCOTERMS shipments Procurement Division Ship Agency Services 24/7 Support
    Industries

    Find your cargo.

    Every sector moves differently. Start where your cargo sits and we will scope the route around it.

    Border customs post, East Africa
    Customs clearance & cross-border logistics

    The bridge between shippers, customs and consignees.

    Our clearing teams at the borders keep cargo moving between countries, and our relationships with port and customs authorities, shipping lines and agents ensure hassle-free handling at the port and at final destination. We keep you updated on the East African Community customs regime and international shipping regulations.

    • +Full Customs Clearance
    • +Duty and Tax Calculation
    • +Customs Bonds
    • +Bonded Warehousing
    • +Bonded Transit Movements
    • +Aggregated Declarations
    • +Regulatory Reporting
    • +Bonded Transfers & Transshipments
    Coverage

    From the gateway ports, inland to six markets.

    Our road and rail network across East Africa and beyond delivers shipments of all sizes — containerised, refrigerated, break bulk and out of gauge. We match your cargo with the right vehicle and route, and restructure resources when conditions change.

    We also hold a valid ship agency licence through partnerships with shipping lines in Kenya and Tanzania, providing agency services in Mombasa, Dar es Salaam, Tanga, Mtwara and Zanzibar.

    01
    Uganda
    Kampala & Malaba offices
    02
    South Sudan
    Northern corridor transit
    03
    Rwanda
    Central corridor transit
    04
    Burundi
    Central corridor transit
    05
    Zambia
    Dar es Salaam gateway
    06
    Eastern DRC
    Cross-border delivery
    Out of gauge project cargo convoy at night
    Project cargo management

    Over-dimension cargo, coordinated end to end.

    We handle break bulk, heavy lift, out of gauge and roll-on roll-off units for the construction, defence, oil and gas, energy, mining and heavy machinery industries — coordinating with ministries of transport and works, border posts and customs officials. Cargo handled includes earth-moving equipment, excavators, pipes, mining machinery, warehouse operating machines and construction plant.

    Water distribution projects
    Power transmission projects
    Mining
    Road construction projects
    Hotels & factory construction

    Trusted by relief agencies · energy & mining · infant manufacturers · construction and engineering firms

    Warehousing & distribution

    Stored securely. Delivered in perfect condition.

    Solutions tailored to your operational needs — secure, reliable and conforming to industry practices and standards.

    • +Yard / warehouse management
    • +Site selection
    • +FMCG distribution
    • +End-to-end & last-mile deliveries
    • +Returns & reverse logistics
    Container loading and warehousing
    Why Janstay Freight

    A ‘no problems zone’ from booking to delivery.

    01

    People & Expertise

    Across East and Central Africa we act as a single point of contact — from cargo booking to delivery at final destination.

    • +Senior management with deep regional logistics experience
    • +A lean, hands-on structure that protects your interests
    • +In-house training and sponsored freight forwarding courses
    02

    Technology

    Reliable freight forwarding including cargo booking, pickup, freight, clearance and documentation management.

    • +Solutions customised to your operation
    • +Compliance and governance upheld throughout
    • +Transparent status reporting at every step
    03

    Security

    Logistics carries risk in Africa. For the protection of our customers we have adopted layered risk management.

    • +Goods-in-transit and statutory insurances
    • +EAC cargo transit bond in force
    • +Robust SOPs, code of ethics and sub-contracting policy
    How we work

    What a shipment looks like with us.

    Six checkpoints from booking to proof of delivery. You get a document at every one — never a silence.

    01

    Booking

    We confirm the rate, the route and the equipment, and open a file with a single named handler.

    You receive · Rate sheet & booking note
    02

    Documents

    Invoice, packing list and certificates checked against the tariff before the cargo moves — not after.

    You receive · Pre-alert & document check
    03

    Origin handling

    Collection, consolidation, stuffing and loading at origin, with the container released to the vessel or flight.

    You receive · Loading confirmation
    04

    In transit

    Departure confirmed with an ETA, and any change to the schedule reaches you before it affects your plan.

    You receive · B/L or AWB & ETA
    05

    Customs entry

    Declaration lodged, duties and taxes assessed, bonds raised and the release order obtained.

    You receive · Entry & release order
    06

    Delivery

    Final mile to your door or depot anywhere in the six inland markets we serve, and the file is closed.

    You receive · Signed proof of delivery

    Four details and we can price it.

    Send these and we come back with a rate and a transit plan — no discovery call required first.

    Request a quote
    01
    Enter your cargo details

    What type of cargo needs to be transported? Different cargo requires different handling and transport methods.

    02
    Volume and weight

    The size and weight of the shipment determine the transportation cost.

    03
    Pickup & destination

    The exact pickup and delivery locations are vital in determining the transport cost.

    04
    Expected pickup time

    Tell us when the cargo is ready and when it must land, and we plan the route around it.

    Testimonials

    We’ve received favourable responses.

    ★★★★☆

    Professional & Flexible

    Janstay Freight are very professional and a pleasure to work with. In a market saturated with freight forwarders, their great communication and efficiency help us mitigate arising logistics costs. I highly recommend them to any company that values effective service.

    Logistics manager · manufacturing importer
    ★★★★★

    Valuable Partnerships

    Janstay Freight has proven to be a valuable partner, professionally handling the majority of our import and export logistics for the last two years. We appreciate them for their flexibility, strong communication and competitiveness.

    Supply chain lead · two-year account
    ★★★★☆

    Exceptional Professionalism

    Consistently demonstrated a high level of professionalism and a valued partner. Their superior communication and efficient operation contribute significantly to our ability to control logistics costs, with comprehensive oversight of cargo in transit.

    Procurement director · energy sector
    FAQ

    Questions we are asked most.

    Ask us something else

    Containerised, refrigerated, break bulk and out-of-gauge cargo, as well as heavy lift and roll-on roll-off units. We match each consignment with the right vehicle, route and equipment.

    Goods-in-transit insurance covers damage, loss and accidents, and an EAC cargo transit bond stays in force for all transit cargo. Robust standard operating procedures govern every activity we undertake.

    Yes. We handle temperature-controlled cargo — ambient, chilled and frozen — and work with major airlines on scheduled flights, including chartered aircraft where timing demands it.

    Combining sea, air, road and rail lets us balance cost against transit time on a single booking, with one point of contact and one set of documents from origin to final delivery.

    Our team controls the movement of goods up to the point of delivery, and our clearing teams at the borders keep cargo moving between countries. You are kept informed at every step.

    Yes — air/sea combined services are part of our standard offering, and we serve shipments under all INCOTERMS.

    Yes. We offer yard and warehouse management, bonded warehousing, and end-to-end distribution including last-mile delivery and reverse logistics.

    Across East and Central Africa we act as a single point of contact, creating a “no problems zone” from cargo booking to delivery — backed by a lean, hands-on senior team with extensive regional logistics experience.

    Company profile

    Download our brochure.

    Nine pages covering our services, customs and warehousing capability, project cargo experience, coverage across East Africa and full contact details — as a printable PDF.

    Download PDF View in browser
    Janstay Freight company profile brochure
    Company Profile 2026 PDF · 9 pages
    The Janstay Freight team
    Careers

    Become a part of our family.

    Seeking a career in logistics? Send us your profile and we will notify you about relevant positions and keep you in mind whenever interesting opportunities come up.

      Get in touch

      Tell us about your cargo.

      Share the details below and our team will come back to you with a rate and a transit plan.

      Kampala

      Plot 15, Robert Mugabe Road,
      Mbuya, Kampala — Uganda
      +256 759 270 033 ,
      +256 393 003 072

      Malaba

      Border clearing office
      Malaba — Uganda
      +256 393 003 072

      Direct lines